Shipping policy
Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Once an order is dispatched from our warehouse, Coko Collektion cannot be held responsible for any delivery delays, missing, lost or stolen packages. If you are experiencing any of these issues, please contact the courier directly.
SHIPPING INFORMATION:
| LOCATION | SERVICE | TIME FRAME |
| AUSTRALIA |
AUS POST EXPRESS AUS POST STANDARD |
1-4 Business Days 6-11 Business Days |
| CANADA |
STANDARD INTERNATIONAL DHL EXPRESS |
10-16 Business Days 2 - 3 Business Days |
| GERMANY |
STANDARD INTERNATIONAL DHL EXPRESS |
10-16 Business Days 2 - 3 Business Days |
| NEW ZEALAND |
STANDARD INTERNATIONAL DHL EXPRESS |
5 - 10 Business Days 1 - 2 Business Days |
| UNITED STATES |
STANDARD INTERNATIONAL DHL EXPRESS |
10 - 16 Business Days 2 - 3 Business Days |
| UNITED KINGDOM |
STANDARD INTERNATIONAL DHL EXPRESS |
10 - 16 Business Days 2 - 3 Business Days |
| REST OF EUROPE |
STANDARD INTERNATIONAL DHL EXPRESS |
10 - 16+ Business Days 2 - 4 Business Days |
| REST OF WORLD |
STANDARD INTERNATIONAL DHL EXPRESS |
10 - 16+ Business Days 2 - 4 Business Days |
If you have any further questions, please don't hesitate to contact us at info@cokocollektion.com.